Shipping Policy

Thank you for choosing ARVELLO-SHOP.com. We are committed to providing a reliable and transparent shipping experience for our customers across the United Kingdom.

1. Shipping Service Area

We currently ship orders exclusively to customers located within the United Kingdom.

All orders must be shipped to a valid UK delivery address provided by the customer during checkout.

2. Shipping Costs

We offer a simple flat-rate shipping option for all orders:

Standard UK Shipping: £13.00 (Fixed Rate)

The shipping cost will be displayed clearly during checkout before the customer completes their purchase.

3. Order Processing Time

Orders are processed within:

1–2 business days (Monday – Friday)

Orders placed on weekends or UK public holidays will begin processing on the next business day.

4. Delivery Time

After processing, orders are shipped with an estimated transit time of:

3–6 business days (Monday – Friday)

The estimated total delivery timeframe is:

4–8 business days

Delivery times may vary slightly depending on the customer’s location, carrier delays, weather conditions, or UK public holidays.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information (when available).

Please allow up to 24 hours for tracking details to become active after dispatch.

6. Delivery Address Changes

Customers should ensure that all delivery information is correct before completing checkout.

If you need to update your delivery address, please contact us as soon as possible. We can only make changes before your order has been processed and shipped.

7. Delayed, Damaged, or Lost Packages

If your order is delayed, arrives damaged, or you believe your package has been lost during transit, please contact our support team.

We will review the issue and work with the customer to provide an appropriate solution.

8. Contact Information

Store Name: ARVELLO-SHOP.com

Email: support@arvello-shop.com

Phone: +44 (0)33 00 88 1920

Business Address:

60 Tottenham Court Road, Office 1315, Fitzrovia,
London W1T 2EW, United Kingdom