Privacy Policy

This Privacy Policy describes how ARVELLO-SHOP.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

• Order Information: Name, billing address, shipping address, email address, and phone number.
• Payment Information: We process payments exclusively through PayPal. We do not store or have access to your full credit card or bank details; these are handled securely by PayPal.
• Device Information: Version of web browser, IP address, time zone, and how you interact with the Site.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

• Fulfilling orders and arranging for shipping (handled by ARVELLO-SHOP.com).
• Processing payments via PayPal.
• Communicating with you regarding your order (+1 (817) 254-3106).
• Screening orders for potential risk or fraud.

3. Lawful Basis

Pursuant to US GDPR, we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations as a registered US company (ARVELLO-SHOP.com, Company No: 12962709).

4. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, including:

• Shopify: To power our online store.
• PayPal: To process your payments.
• Shipping Carriers: To deliver your garden tools to your US address.

5. Your Rights

As a US resident, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at  support@arvello-shop.com

6. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

7. Cookies

Our Site uses cookies to improve your browsing experience and to remember your shopping cart items. You can control and manage cookies through your browser settings.

8. Contact Us

If you have any questions about the delivery of your order, please reach out to us:

• Store Name: ARVELLO-SHOP.com
• Email: support@arvello-shop.com
• Phone: +1 (817) 254-3106
• Address: 9 Loveys Dr Florham Park, New Jersey 07932